byBrightly

THE THREAD / byBrightly

The working background behind Assist

An illustrative quilt of photographs, letters, journeys, milestones and records connected by thread
The pieces have a history.
Follow their connections.

Assist’s working background spans industries, organizations and changing assignments. That background began with founder Lyd O’Grady. The organizations below belong to her employment and assignment history; they are not presented as Brightly clients.

Different settings. Consistent attention.

Small businesses & operational teams

Founder’s working background: Millennium Consulting · Elbee Administrative Services · SalientCRGT · Little Feathers Farm

Office management, executive coordination, financial administration and the practical realities of running a small enterprise.

A shared inbox that needs triage, a process that needs documenting, follow-ups that need ownership, or temporary operational cover.

Individuals, households & families

Founder’s working background: Independent executive support · direct support work · compassionate care companion experience

Attention to individual needs, complicated schedules, practical coordination and supporting families through difficult transitions.

A paperwork backlog, a household action list, appointment information to organize or a handover that needs making clear.

Healthcare & human services

Founder’s working background: PeaceHealth RiverBend · Doncaster and South Humber NHS Trust · SISO · Magnolia Gardens · direct support organizations

Patient access, executive support, care documentation, staffing coordination and experience working around people’s needs.

Administrative cover, a records project or a coordination backlog within your organization’s procedures. Care roles depend on the particular duties and current requirements.

Legal & professional practices

Founder’s working background: Nabarro LLP · Elbee Administrative Services · Beresford Solicitors · Wilson & Co. Solicitors · Sentley Wilson & Co. Solicitors

Complex document production, versions, transcription, electronic filing and deadline coordination.

Document clean-up, version reconciliation, an indexed handover or temporary administrative support. Brightly is available to explore when the need concerns what records establish.

Schools, nonprofits & community organizations

Founder’s working background: SAU 15, New Hampshire · Hexthorpe Primary School, Doncaster · Sheffield Hallam University · volunteer minute taking

Substitute teaching and tutoring, school governance, classroom support, committee experience and meeting records.

Meeting administration, paperwork, a project tracker, an organized handover or a temporary support assignment.

Hospitality & customer-facing teams

Founder’s working background: Bahama Breeze / Darden · Maisie’s Cafe · Market Tavern & Corner Pub · Texas Roadhouse · Wayfair · Garnet Hill

Front-of-house service, team leadership, customer inquiries, orders and working with changing priorities.

Short-term team cover, front-of-house support or a customer-service backlog that needs experienced attention.

Working history

Brightly LLC · Founder

Cottage Grove, Oregon, USA

  • Founded Brightly to turn complicated records into clear, source-cited reports for people and professionals with questions to examine.

Little Feathers Farm · Owner and Operator

Cottage Grove area, Oregon, USA

  • Run a small family egg business, bringing together the farm work, customer relationships and practical business administration.

Love Lyddie · Life Coach and I/DD Support Specialist

Oregon, USA

  • Help people build everyday routines, pursue practical goals and participate more independently in their communities.

Premiere Community Supports · Direct Support Professional

Oregon, USA

  • Supported adults with intellectual and developmental disabilities in their daily lives, connecting individual plans with practical support and clear records.

Joieful Connections · Direct Support Professional

Oregon, USA

  • Helped people take part in everyday and community life, with support shaped around their goals, choices and growing independence.

Magnolia Gardens Memory Care · Medication Technician and Shift Supervision

Oregon, USA

  • Combined medication support with shift supervision in memory care, keeping resident care, staff coordination and care records connected.

Supported Independence Services Oregon · Assistant Program Manager

Oregon, USA

  • Helped run an I/DD support program, bringing staff, household needs and individual support plans together in day-to-day practice.

Empowered Services and Partnerships in Community Living · Direct Support Professional

Oregon, USA

  • Supported people with daily routines and community participation, working within their established care and support plans.

PeaceHealth RiverBend · Patient Access Representative

Springfield, Oregon, USA

  • Helped patients through emergency and hospital registration, bringing together patient information, insurance details and the administrative side of accessing care.

Wayfair · Customer Service Consultant

USA

  • Helped customers navigate purchases and resolve order, delivery and return questions through telephone and email support.

YANA p2p · Life Skills Coach

Tampa, Florida, and Littleton, New Hampshire, USA

  • Worked alongside people on practical life goals, turning conversations about work, money and family into manageable next steps.

Independent Executive Support · Executive Assistant · Part time alongside other roles

Independent practice with domestic and international travel coordination

  • Supported several executives across their business and personal commitments, bringing organization to busy schedules, travel and ongoing administrative work.

Salient CRGT · Financial Administrative Assistant

Tampa, Florida, USA

  • Supported financial planning and administration, with a particular focus on travel-card reimbursements and the records behind travel, expenses and payroll.

Bahama Breeze · Darden Restaurants · Server, Team Leader and Shift Captain

Tampa, Florida, USA

  • Combined table service with team leadership, helping keep a busy restaurant shift coordinated from guest arrival through closing.

Maisie’s Management Consulting · Executive Assistant and Office Manager

Tampa, Florida, USA

  • Supported the CEO and the running of the office, bringing structure to executive commitments, business records and a growing team.

Maisie’s Cafe · Head Server and Front of House Supervisor

Tampa, Florida, USA

  • Combined hands-on table service with front-of-house supervision, helping keep the cafe’s people, service and daily administration working together.

Sheffield City Council · Temporary Business Support Officer and Minute Taker

Sheffield, South Yorkshire, United Kingdom

  • Recorded sensitive Children, Young People and Families meetings, prepared structured minutes, coordinated diaries and maintained attendance and document-dispatch records.

Elbee Administrative Services · Office Manager and Transcriptionist

Sheffield, South Yorkshire, United Kingdom

  • Ran an administrative and transcription service, coordinating people, client work and business records while producing legal transcription and meeting minutes.

Nabarro LLP · Legal Document Production Specialist

Sheffield, South Yorkshire, United Kingdom

  • Produced and refined legal documents, turning instructions and precedents into consistent, carefully checked work for legal teams.

The Market Tavern and The Corner Pub · Head Server and Front of House Leadership · Part time roles

Sheffield, South Yorkshire, United Kingdom

  • Combined pub and restaurant service with front-of-house leadership, helping keep busy shifts organized and guests looked after.

Garnet Hill · Customer Service Representative · Part time

Franconia, New Hampshire, USA

  • Helped retail customers by telephone, working through their questions and supporting them through the service process.

Bee Creative · Owner

Watertown, New York, USA

  • Ran a retail and pottery business, bringing together the creative offering, customer experience, sales team and practical work of keeping the business running.

Texas Roadhouse · Server

Watertown, New York, USA

  • Looked after guests through their restaurant visit, coordinating orders and service with the wider team.

Millennium Consulting · Office Manager and Executive Assistant to VP of Sales and CFO

Tampa, Florida, USA · Support across three branches

  • Supported senior leadership and office operations across three branches, connecting executive commitments with contractor records and everyday business coordination.

Who’s Your Buddy · Office Manager

Brooksville, Florida, USA

  • Managed the office and its day-to-day administration, keeping the practical side of the business organized.

Doncaster and South Humber NHS Trust · Executive Assistant

Doncaster, South Yorkshire, United Kingdom

  • Supported executives in a healthcare setting, keeping administrative work connected across people, meetings and departmental records.

Movies and More · Office Manager and Executive Assistant

Doncaster, South Yorkshire, United Kingdom

  • Supported the office and retail operation across three locations, bringing together staff coordination, business administration and merchandising.

National Rail · Executive Assistant

Doncaster, South Yorkshire, United Kingdom

  • Supported an executive in the UK rail industry.

SAU 15 · Substitute Teacher and Tutor

New Hampshire, USA

  • Stepped into classrooms as a substitute teacher and tutor, including work with children with special needs.

Compassionate Care Companion · End-of-life family support

  • Accompanied families through end-of-life journeys, offering practical support during a deeply personal chapter.

Temporary assignments

National Geographic

Photographic Library Clerk

Worked with National Geographic’s photographic library as a library clerk.

National Institutes of Health

Software Tester

Worked in software testing within a scientific research organization.

Federal Bureau of Investigation

Administrative Assistant

Provided administrative support within the FBI.

Hernando County Sheriff’s Department

Interim Operator

Stepped into an interim operator role within the sheriff’s department.

Herman B. Blumenthal & Associates

Legal Assistant

Provided legal assistance within a professional practice.

PeaceHealth RiverBend

Springfield, Oregon · Healthcare

Helped patients through emergency and hospital registration, bringing together patient information, insurance details and the administrative side of accessing care.

Insight UK

Sales Auditor

Worked in sales auditing within a technology business.

Sheffield Hallam University

Administrative Assistant

Provided administrative support in a university setting.

Beresford Solicitors LLP

Executive Assistant

Supported an executive within a Sheffield legal practice.

Doncaster and South Humber NHS Trust

Doncaster, South Yorkshire, United Kingdom · Healthcare

Supported executives in a healthcare setting, keeping administrative work connected across people, meetings and departmental records.

Wilson & Co. Solicitors

Office Manager

Managed the office within a Doncaster legal practice.

Sentley Wilson & Co. Solicitors

Personal Assistant

Provided personal assistance within a Doncaster legal practice.

Sheffield City Council

Sheffield, South Yorkshire, United Kingdom · Local government

Recorded sensitive Children, Young People and Families meetings, prepared structured minutes, coordinated diaries and maintained attendance and document-dispatch records.

National Rail

Doncaster, South Yorkshire, United Kingdom · Rail industry

Supported an executive in the UK rail industry.

Nabarro LLP

Sheffield, South Yorkshire, United Kingdom · Legal services

Produced and refined legal documents, turning instructions and precedents into consistent, carefully checked work for legal teams.

Millennium Consulting

Business and consulting

Supported senior leadership and office operations across three branches, connecting executive commitments with contractor records and everyday business coordination.

Staffing-agency assignments

Manpower · Office Angels · Pertemps · A for Appointments · Hayes · Premiere Personnel · Stafforce · Adecco Alfred Marks · Adecco Sheffield · My Girl Friday · Search Consultancy · OfficeTeam · Express Employment Professionals